Feb – Jul 2025ConfirmedAccount takeover wave
Phishing-driven account takeovers at MUFG’s brokerages
What happened. Bloomberg reported on 29 April 2025 that eight major Japanese brokers, including MUFG, had unauthorized trading in customer accounts taken over with credentials stolen through fake broker websites; MUFG said it would listen to the circumstances of each case. On 17 July 2025 Mitsubishi UFJ Morgan Stanley Securities warned of phishing emails in its name and said it had confirmed unauthorized access and unauthorized trades believed to stem from them.
Impact. Neither MUFG unit published a case count in the sources we read. Mitsubishi UFJ Morgan Stanley Securities made one-time passwords mandatory for login from 26 May 2025 and for withdrawals from 9 June 2025. Industry-wide, Bloomberg cited about ¥100 billion of unauthorized trading since February 2025.
Sources: Bloomberg via Claims Journal, 29 Apr 2025 · ScanNetSecurity, 30 Jul 2025 (Japanese)
Apr 2020 – Mar 2024 (disclosed Feb 2025)ConfirmedInsider / seconded staff
Seconded insurance employee passes mortgage customer data to Tokio Marine
What happened. MUFG Bank said on 21 February 2025 that an employee seconded from Tokio Marine & Nichido Anshin Life had provided personal information on MUFG Bank mortgage customers to Tokio Marine & Nichido, which reported it. The data was used to calculate Tokio Marine’s fire-insurance take-up among MUFG mortgage holders. MUFG said corporate client information was also leaked by staff seconded from both insurers.
Impact. Per MUFG: 37,843 individual mortgage customers, April 2020 to March 2024; the data was branch and customer ID numbers, not names, addresses, phone or card numbers. MUFG said a third-party investigation found the data went only to Tokio Marine & Nichido and no secondary harm was found.
Sources: MUFG Bank apology, 21 Feb 2025 (Japanese PDF)
Dec 2024ReportedDenial of service
Online banking disrupted in Japan’s year-end DDoS wave
What happened. Bank Info Security reported that MUFG Bank “suffered network issues during the afternoon of Dec. 26,” affecting its Mitsubishi UFJ Direct, BizSTATION and COMSUITE portals, during a wave of denial-of-service attacks that also hit Mizuho, Resona and Japan Airlines.
Impact. Service disruption only in the reporting we read; no data theft was reported.
Sources: Bank Info Security, 3 Jan 2025
Jun 2024ConfirmedRegulatory action (Japan FSA)
FSA orders MUFG Bank and two brokerages to fix client-information controls
What happened. On 24 June 2024 the FSA issued business improvement orders to Mitsubishi UFJ Morgan Stanley Securities, Morgan Stanley MUFG Securities and MUFG Bank, and requested reports from MUFG Bank and MUFG. It found the firms repeatedly shared non-public client information within the group “knowing that their clients asked not to share their information,” and that a MUMSS board member received confidential client information from an MUFG Bank executive officer.
Impact. No fine was reported. FStech reported that the securities watchdog found at least 26 instances of inappropriate client information exchange. Improvement plans were due by 24 July 2024. This was a breach of Japan’s bank-securities firewall rules, not a hack.
Sources: FSA administrative actions, 24 Jun 2024 · FStech, 25 Jun 2024
2022ReportedBreach notice
MUFG Investor Services (US) breach notice in Maine (via search)
What happened. Search results show a Maine AG breach entry for MUFG Investor Services (US), LLC, with a discovery date of 27 May 2022 and 1,459 people affected, involving names, Social Security numbers and financial account numbers. The Maine site refused our fetcher, so we could not read the entry or confirm whether the cause was MUFG’s systems or a vendor’s.
Impact. Unconfirmed details; treat the figures as unverified until the filing is read.
Sources: Maine AG entry (via search)
Oct 2019ConfirmedExternal intrusion
Intrusion through a vulnerable encryption device exposes Taiwan corporate client data
What happened. MUFG Bank said on 25 October 2019 that it became aware on 4 October 2019 of unauthorized access to the encryption device of the authentication system for its Local Cash Management Service (the device is physically in Tokyo). The attacker exploited vulnerabilities in the device and viewed screens of some Taiwan-office customers using the service.
Impact. Per MUFG: 1,305 pieces of information on accounts, deposits and transactions of 13 corporate customers, plus data on their clients and employees, including names, bank and branch names, account numbers, amounts and email addresses. No unauthorized remittances. MUFG upgraded the device software and strengthened monitoring.
Sources: MUFG Bank release, 25 Oct 2019
Nov 2018ConfirmedCredential stuffing / account takeover
MUFG Union Bank customer accounts accessed with stolen credentials
What happened. In a notice dated 7 December 2018 filed with the California AG, MUFG Union Bank said an unauthorized third party may have used customers’ login credentials to access Union Bank Online and Mobile Banking accounts in November 2018. It said there was “no indication that the compromised credentials were obtained through our systems.”
Impact. Names, partial or full account numbers, balances and transactions may have been viewed, and some unauthorized transactions were made. The bank reset passwords and reported to law enforcement. The notice gives no count.
Sources: MUFG Union Bank notice (California AG)