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Identity·Intermediate·Executive audience

Do we switch off single sign-on?

The prompt — read this to the room

Your incident response firm believes the attacker who compromised your identity provider can still get back in, but cannot yet prove how. Their recommendation: take single sign-on offline for all 3,000 staff for up to 24 hours from 18:00 tonight while they rebuild trust. That means no email, no CRM, no payroll system, no ticketing and no remote access. Sales has a quarter-end close in two days. Customers know nothing yet. The CEO wants a decision from the room by 17:00. What do you decide, and what are you accepting by deciding it?

Total duration
1 h 30 min
People to involve
7
Best fit
Saas

Who to involve

Most important first.

  • CEO / Managing director
  • CIO / CTO
  • CISO / Head of security
  • CFO / Finance
  • Communications / PR
  • Legal counsel
  • HR

What it tests

  • Weigh business disruption against continued attacker access when the evidence is incomplete.
  • Set out the alternatives to a full shutdown and the residual risk of each.
  • Agree how the company works and communicates during a planned identity outage.
  • Record the decision, its owner and the conditions for reversing it.

Outline of activities

  1. 1The recommendation and the evidence behind it
  2. 2Options short of a full shutdown
  3. 3The 17:00 decision
  4. 4Running the business without single sign-on
  5. 5Hot wash

Run sheet (Pro)

The facilitator's timeline of execution, the detailed steps for running the session and the questions to ask each person.

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Do we switch off single sign-on? — Tabletop Exercise · PlayCISO