CVE-2024-57728: in the CISA KEV catalogue
SimpleHelp Path Traversal Vulnerability. CISA added CVE-2024-57728 to the Known Exploited Vulnerabilities catalogue on 2026-04-24 with a default due date of 2026-05-08. Known ransomware campaign use: Known. Forensic triage flag: No.
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user. (CISA description)
- Vendor / product
- SimpleHelp SimpleHelp
- CWE
- CWE-22
- CISA required action
- Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
- EPSS
- 64%, percentile 99 (scored 2026-11-03)
EPSS puts about 64 in 100 odds (64%) on exploitation activity being observed in the next 30 days. Its score is higher than or equal to that of 99% of scored CVEs. This is a model estimate about exploitation anywhere, not about your environment.
Vendor and reference links (from CISA)
Your own deadline under CISA BOD 26-04 depends on exposure, automatability and technical impact: work it out with the BOD 26-04 calculator.
Frequently asked questions
Is CVE-2024-57728 in the CISA KEV catalogue?
Yes. CISA added CVE-2024-57728 (SimpleHelp Path Traversal Vulnerability) to the Known Exploited Vulnerabilities catalogue on 2026-04-24. CISA's default due date for it is 2026-05-08.
Is CVE-2024-57728 used in ransomware attacks?
CISA marks known ransomware campaign use as Known for CVE-2024-57728.
What should I do about CVE-2024-57728?
CISA's required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Sources
- CISA, Known Exploited Vulnerabilities Catalog (accessed 2026-11-03)
- FIRST, Exploit Prediction Scoring System (EPSS) (EPSS by FIRST; scores generated by Empirical Security)
- NVD record for CVE-2024-57728