CVE-2026-102490: in the CISA KEV catalogue
Zammad GmbH Zammad Improper Privilege Management Vulnerability. CISA added CVE-2026-102490 to the Known Exploited Vulnerabilities catalogue on 2026-10-02 with a default due date of 2026-10-05. Known ransomware campaign use: Unknown. Forensic triage flag: Yes.
Zammad GmbH Zammad contains an improper privilege management vulnerability that can allow the local zammad user to escalate privileges to root. This vulnerability can be chained with CVE-2026-102489. (CISA description)
- Vendor / product
- Zammad GmbH Zammad
- CWE
- CWE-269
- CISA required action
- Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
- EPSS
- 11%, percentile 95 (scored 2026-11-03)
EPSS puts about 11 in 100 odds (11%) on exploitation activity being observed in the next 30 days. Its score is higher than or equal to that of 95% of scored CVEs. This is a model estimate about exploitation anywhere, not about your environment.
Vendor and reference links (from CISA)
- https://zammad.com/en/product/releases/
- https://community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2
- https://www.cisa.gov/news-events/directives/bod-26-04-prioritizing-security-updates-based-risk
- https://www.cisa.gov/news-events/directives/bod-26-04-implementation-guidance-prioritizing-security-updates-based-risk
- https://nvd.nist.gov/vuln/detail/CVE-2026-102490
Your own deadline under CISA BOD 26-04 depends on exposure, automatability and technical impact: work it out with the BOD 26-04 calculator.
Frequently asked questions
Is CVE-2026-102490 in the CISA KEV catalogue?
Yes. CISA added CVE-2026-102490 (Zammad GmbH Zammad Improper Privilege Management Vulnerability) to the Known Exploited Vulnerabilities catalogue on 2026-10-02. CISA's default due date for it is 2026-10-05.
Is CVE-2026-102490 used in ransomware attacks?
CISA marks known ransomware campaign use as Unknown for CVE-2026-102490. That means CISA lacks confirmation, not that ransomware groups do not use it.
What should I do about CVE-2026-102490?
CISA's required action: Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Sources
- CISA, Known Exploited Vulnerabilities Catalog (accessed 2026-11-03)
- FIRST, Exploit Prediction Scoring System (EPSS) (EPSS by FIRST; scores generated by Empirical Security)
- NVD record for CVE-2026-102490