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Crisis·Intermediate·Technical audience

Two incidents, one response team

The prompt — read this to the room

At 10:20 your SOC escalates a confirmed business email compromise: an attacker in the CFO's mailbox has redirected a 1.3 million dollar supplier payment due to leave at 15:00. At 10:35 a second escalation: crypto-mining containers are running in production Kubernetes after a leaked deploy token, and the same token can push images. You have four incident responders, one of them on leave, and a retainer firm that can send two people tomorrow. Who works on what first?

Total duration
2 h
People to involve
6
Best fit
Saas

Who to involve

Most important first.

  • Incident response lead
  • CISO / Head of security
  • SOC analyst
  • Cloud engineer
  • Developer / DevOps
  • IT operations

What it tests

  • Triage two live incidents by impact, deadline and blast radius rather than arrival order
  • Stand up two incident leads with clear ownership and a shared picture
  • Use non-IR staff and the retainer effectively without losing control
  • Spot links between the incidents rather than assuming they are unrelated

Outline of activities

  1. 1Two escalations in fifteen minutes
  2. 2Triage: what is worst, what is fastest to stop, what can wait
  3. 3Splitting the team and borrowing people
  4. 4Running both: updates, hand-offs and conflicts
  5. 5Are they connected?
  6. 6Debrief: surge capacity and the parallel-incident rule

Run sheet (Pro)

The facilitator's timeline of execution, the detailed steps for running the session and the questions to ask each person.

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Two incidents, one response team — Tabletop Exercise · PlayCISO